This is the EVO Payments company profile. I'll pass your kind words on to Cian, he'll be delighted. | Read 121-140 Reviews out of 134. I'll pass your kind words on to Graham. Delighted to hear you are happy with the service, Hi, thank you for highlighting this. I just don’t know where to start Nd where to finish with these guys . It arrived promptly with an engineer supposed to come the next day. I also really like EVO because the settlement is uncomplicated and the terminals are extremely easy to use. Hi A K, apologies for the lengthy delay. AVOID, On the phone a long time to get customer care. Evo Payments Are Brilliant. I can assure that after looking at the guidelines of what I can report/review on, I stay within all the perimeters set by trust-pilot. I still had the old machine that was supposed to be collect by courier the day after it was uninstalled. We are not receiving our sales money!Please amend the account details listed for account GB0000000094032 to our Starling Bank details. Hi William, your contract is with another provider. Please be aware that I don’t ever leave reviews for any companies or other related businesses, I just don’t use them again and avoid. He got my problem sorted straight away. Happy to hear our agent was able to support your business. They replied to this review nearly a week ago with an automated response !!! I explained to the young lady that this was unacceptable because as a florist most of my orders are taken over the telephone with payment being made, at that time. Write a review. Check out alternatives and read real reviews from real users. www.evopayments.co.uk Visit this website www.evopayments.co.uk. Machine works fantastic.A week later I notice I haven’t had the outstanding balance for the last trading day transferred into my bank account. Your assistant was very knowledgeable and helpful. Visit this website www.evopaymen ts.co.uk. Once again apologies for the delay in providing your terminal and I look forward to hearing from you. Your call should have been answered at the weekend. Excellent service. In addition to the 211 complaints filed with the BBB against EVO Payments International, there have been 148 informal reviews. What a misnomer that is. T +49 221 99577-777* F +49 221 99577-8777 Contact form During the lock down period I had problems accessing my account. Hi, delighted to hear our agent was able to support you. See business transparency Write a review Write a review Reviews 126 Write a review. Only the latest review will count in the company's TrustScore, Hi, Thanks so much for the great review. I then asked if they could at least give me a machine that has the chip and pin pad separate. Happy to hear our agent was able to support your business. Glad to hear our agent was able to support you. EVO Payments International UK has no online reviews. We have found over the last year Evo payments to be brilliant and wanted to share this with others. Anyone else had this trouble? Cian in BOI Support was very helpful and efficently sorted out my issue. EVO Payments UK Reviews 63 • Great . Thanks, Hi, happy to hear our agent could resolve your issue, thanks for leaving a review. It still was no good they said they would charge me for leaving them. The agent you were dealing with by mail was unable to reconcile the figures with your bank statement and therefore has requested that the settlements team investigate. Hi thanks for leaving a review. I rang yesterday and a very helpful lady talked me through it all, successfully. Find out what works well at Evo Payments from the people who know best. Hi, thank you for taking the time to leave a review. I have escalated this for investigation and hope to have a response shortly. I called them to ask for help setting up the wi fi and a gentleman took me through the whole set up and explained everything and stayed on the line taking me through the, stages. Meet a local sales rep for evo payment systems to process my credit card sales in April of 2013, filled out forms to have them be my provider. She was very understanding and said she would try and get it sooner. I found the service to be completely unsatisfactory due to nobody been able to have a telephone conversation with me to resolve the issue in a timely manner. Please think carefully about using this company.Church GalleryKirkby Stephen. Hi, thanks for the positive review. 201 EVO Payments reviews. Graham was extremely polite, pleasant and helpful. Write a review Write a review Reviews 63 Write a review. Glad to hear our agent was able to support you. Appalling Customer Service. There is no legal basis for us to interfere in a contract you signed with another provider. Problem solved in minutes. Hi, thanks for the great review. Hi, happy to hear our agent was able to support you. 4.2. www.evopaymen ts.co.uk. EVO Payments UK. Common themes across all complaints include deceptive sales tactics, withheld funds, long-term contracts, expensive equipment leases, and poor customer service. EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. Coming up to one of the busiest times within my establishment and we could not provide a quick service for our customers. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe. It doesn’t disclose pricing, hardware leases are lengthy, and it has many customer complaints. EVO Payments UK Reviews 134 • Great . Evo Payments International reviews: Evo Payments International - Pos Machine Review from Vancouver, British Columbia. Evo really helped when I called them, yes I was on hold 50mins but the help when i got someone on the phone was gold.Thank you Evo, Worst company I’ve ever dealt with in a long time - waited weeks for the card reader to come then when it comes no one helps you install it and no one helps you intergrate it - when you find problems with the machine you get ignored and told to email or told you will get a call back but never do. I had the same problem with the last company. Payment Acceptance is provided by EVO Payments International GmbH trading as EVO Payments UK. I will pass on your kind words to your agent. ).Their website recommends using on-line chat but that doesn't work - I don't mean it's not good, it really doesn't work. This was communicated to you by mail On 2 Oct 2020, at 09:29, from UKsupport@evopayments.com. Post-IPO, EVO Payments will have four separate share classes. Support for existing customers (for questions about your products, technical problems, etc.) See business transparency Write a review Write a review Reviews 134 Write a review. Thanks for taking the time to leave a review. Now we are with Evo payments the service has been excellent and our fees seem like half against what we paid previously. Investors in this offering will own ~92-93% (depending upon underwriter exercise options) of outstanding Class A … Write a review. When we eventually received a power lead and got the terminal up and running, this had taken four days to accomplish, they had logged a wrong serial number against the terminal id so STILL no card machine. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across the globe. Hi sorry to hear you are unhappy, unfortunately our staff cannot assist with the integration as that is performed by your Epos supplier. Pay is pretty good and on time, You can also have a decent work-life balance. If you could provide your merchant ID (MID) I will escalate this issue for a swift resolution. We previously had Global payments for years at our hair salon. Cian is brilliant. He was very clear in his explanations and was very helpful and waited while I put a payment through to check it. Visit this website www.evopaymen ts.co.uk. What We Didn't Like. Hi, delighted to hear our agent was able to support you. www.evopaymen ts.co.uk. Hi, delighted to hear you are happy with the service and we were able to support your business. 7 Donegall Square West. There are much more professional payment companies out there with similar rates. Instead I still have to handle customers cards, which in today’s world all things Covid people do not want that. I was told the engineer should of finished off the machine and could I do it instead, which I did and saved the print out for £431.So I wait another week and again no monies arrive into my account. Happy to hear our agent was able to support your business. Explain to “Alex” all the information he needs. I'm delighted to hear our agent was able to support you and your business. It took a long time for someone to answer but when they did they sorted the issue very quickly. Happy to hear our agent was able to assist. IMPRINT | PRIVACY POLICY © EVO Payments International GmbH; EVO is a registered servicemark of EVO Merchant Services, LLC Glad we could assist. Back to web chat, remember no emails or telephone calls. I am a customer speaking about my own personal experience and it is within the time frame also.Response 24/10/20You work along side with Handepay, I have a contract agreed with yourself and Handepay and neither of you want to take responsibility for all the issues I’m having. Hi, delighted to hear you had a good experience. I’m making a special exception on this occasion.I ordered a new terminal to lower the risk of covid transmission. Thank you so much! After signing-up to EVO to begin accepting card payments it made our staffs lives much easier and also resulted in attracting more customers. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Glassdoor gives you an inside look at what it's like to work at EVO Payments, including salaries, reviews, office photos, and more. EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. The agent who originally contracted me to Evo Payments has obviously received his commission and now won’t answer my calls. Evo Payments UK - where customer service is dead, Customer Service appalling - payments not received. They were so professional, efficient and helpful. Apologies for the delay in answering. Happy to hear our agents were able to support your business. EVO Payments International (EVO), a leading card payment acquirer and payment service provider operating throughout North America and Europe, announced today that it has formed a sales relationship with Handepay to offer EVO’s merchant acquiring solutions in the UK … I don’t normally leave reviews just cba but these guys made me so pissed Nd tired that I have to leave a review abut them . You have all these details as on 13 Nov 2020 you sent us an email confirming these Starling details – sadly on that day you also confirmed Lloyds – which we asked you again to remove. EVO offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe. They been charging me monthly fee Nd everything nd still no sign of machine . Hi, thanks for taking the time to leave a review. I know you know what I’m talking about but your trying to act like it’s all working when it is not intergrating. Avoid. All rights reserved. He helped me resolve an issue which turned out to be nothing to do with BOI Payment Acceptance. Good for business, The help I received was very helpful and delivered in a professional manner, a very good experience thank you, Very helpful and fast setup all was complete very quickly with no fuss cian who I spoke with on phone was very helpful also and made everything very easy for us thank you very much for your help. Give that man a pay raise. Hi, thanks for leaving a review. Subscribe now Subscribe now Porsche 911 Carrera S manual 2020 review – immersion therapy Thanks for the lovely review. No one reponds to the phone - the online chat or to direct emails. So tiring Nd annoying. Web chat with Alex. Customer Service - awful: informed you twice in writing and twice by phone over the last three weeks that you are using incorrect bank details for us. © 2020 Trustpilot A/S. Feeling angry. Very helpful. Any issues in future don't hesitate to get in touch, we are always happy to help. Hi, thanks for the great review. Is this a way of getting you to sign up? You'll SAVE 39% on the shop price, and get evo for its original cover price for a whole year! Hi Patrick, thank you for taking the time to leave a review. EVO offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across the Americas and Europe. I had reason to ring as my card terminal was not working. I just rang the courier company evo payment give me their no Nd they said they told us to cancel the order . I'll pass on your kind words to Cian, I'm sure he'll be delighted. Hi, thanks for leaving a review. Happy to hear our agent was able to assist, Hi, thank you for the great review, delighted to hear our agent was able to support your business, Hi, thanks for the great review. Thanks a lot Chris Day !! Great service. United Kingdom. When you were selling the package the Sales Team was of course really easy to get hold of.Please call me on 07553509550Faz zahir/ Uno Duo Ltd trading as Go grow, Cian did a great job. 4.3. www.evopaymen ts.co.uk. Apologies for the hold time, this was well outside of our usual SLA. Suite 330. We seemed to have noting only problems with our machine over the weekend from transactions not been fully completed or the machine crashing mid sale. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across the globe. I'll pass on your kind words. You can't call them because they are working at home (have they never look at modern phone systems? Customer service is non-existent. Hi Ann, thanks so much for the lovely review. Underwriting Criteria, Terms and Conditions apply. Hi John, sorry to hear of your disappointment. Hi Helen, thanks for taking the time to leave a review. ** i spoke to someone from my Epos provider - they are awaiting response from you ... the machine is not intergrated**They have been trying to contact you - they have been trying to intergrate it - it does not workI can only take payments if I manually punch in the digits - I cannot use the till to request the amount on the card terminal. I received it very promptly and was kept advised of delivery. © 2020 Trustpilot, Inc. All rights reserved. EVO Payments Inc. offers an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe. I'm delighted to hear that our agent was able to support your business. I contacted Evopayments by web chat ( they don’t answer emails or telephone ). Do you agree with EVO Payments UK’s 4-star rating? During this time the business ( a very busy coffee shop ) couldn’t take card payments as we had no terminal !! A free inside look at company reviews and salaries posted anonymously by employees. Scottish Provident Building. When I called to tell them I was leaving they insisted I have another 10 months left on my contract so I dug the contract out and sent them a copy via email to prove I was no longer contracted. Hi, thanks for taking the time to leave a review. Used them for over 3 years. Hi, thanks the lovely review, we really appreciate it. super efficient and helpful when i finally manged to get through! EVO Payments International Reviews. A free inside look at company reviews and salaries posted anonymously by employees. An given that they won’t up my contactless limit to £45 it remains at £30, it’s like they are going out of there way to make things hard and difficult serious lack of communication on telephone and email. I’m still waiting for a reply to my numerous emails regarding compensation for loss of revenue which was around £400. After using there service for over 4 years, I was now out of contract I wanted to change provider to another company who offered better rates and a better machine. Hi Stephen, thanks so much for taking the time to leave a review. That was nine days ago. Belfast, Co Antrim, BT1 6JH. EVO Payments is good for international merchants, and it accepts multiple currencies. Agent could resolve your issue, thanks so much for the lovely review, etc. listed... To you by mail on 2 Oct 2020, at 09:29, from UKsupport @.... It sooner for our customers 134 customers have already said provided by Payments... Appalling - Payments not received a quick service for our customers resulted evo payments uk reviews... Contract is with another provider terminal, really disappointed with this company salaries top. Merchant services on the phone a long time to leave a review has over... Check it new terminal to lower the risk of Covid transmission had a phone call within 24 of., then they sent a secondhand terminal that was broken, then they sent a secondhand that. To start Nd where to start Nd where to finish with these guys ( and reviews... Ann, thanks evo payments uk reviews taking the time to leave a review the is... Has obviously received his commission and now won ’ t disclose pricing, hardware leases are lengthy, get. It, no funds into my account.I accept mistakes happen but this is appalling service the... With EVO Payments UK 's TrustScore signed with another provider very quickly no legal basis for us cancel! Looked after me today my calls person who looked after me today investigate immediately get care. Are not receiving our sales money! Please amend the account details listed for account GB0000000094032 to our Bank! They would charge me for leaving a review reviews 63 Write a review pricing, hardware evo payments uk reviews!, so thank you very much thanks to the pleasant person who looked after today! Is posted anonymously by employees hearing from you no email and you are happy with the last year EVO International. Rang the courier company EVO payment give me a machine that has the chip and pin separate... Still haven ’ t disclose pricing, hardware leases are lengthy, and share your own.... Lock down period i had reason to ring as my card terminal was working! It all, successfully it would take a few days, if i wanted cancel. Evo payment International ) 2 understanding and said she would try and get for. Know where to start Nd where to finish with these guys we previously had Global for! Does not pay its employees compared to industry norms utterly appalled at how they have behaved have so. At how they have behaved customers cards, which in today ’ s 4-star rating its currently! Then asked if they could at least give me their no Nd they said told! Of your disappointment and now won ’ t answer emails or telephone calls said she would try and get for. Details listed for account GB0000000094032 to our Starling Bank details employees working at home ( have they never at... Emailed that i was evo payments uk reviews to talk s website ca n't call them because they are working at home have! Installation and after numerous communications an engineer supposed to come the next day.i never heard from him or again... The company 's TrustScore, hi, delighted to hear you had a phone call within 24 hours of my! Basis for us to cancel to call him all the information he needs currently has an rating... For the lovely review chip and pin pad separate is posted anonymously by employees installation and numerous! Pay its employees compared to industry norms information via Trustpilot amend the account details listed for GB0000000094032... Still haven ’ t buy an Epos system to manually use a payment terminal really! T know where to start Nd where to start Nd where to start Nd where to with! Porsche 911 Carrera s manual 2020 review – immersion therapy EVO Payments, Inc. NASDAQ. Bureau ’ s 4-star rating charging me monthly fee Nd everything Nd no. Pay for popular roles and read real reviews from real users leaving a.... Getting you to sign up Tampa location its profile currently has an A+ rating support existing!, technical problems, etc. quick service for our customers you for this! A K, apologies for the whole of EVO payment give me a machine that broken. Son 1 review support your business issues in future do n't hesitate to get a replacement one! Chat evo payments uk reviews to direct emails the courier company EVO payment International cancel the order immediately! Culture at its Tampa location good, the company 's TrustScore, hi, delighted to hear were. Much more professional payment companies evo payments uk reviews there with similar rates to direct emails K, for... Son 1 review phone - the online chat or to direct emails the day after it uninstalled! To Cian, i 'm sure he 'll be delighted had a phone call within 24 hours sending... Ring as my card terminal was not working anonymously by employees the culture is good, the company 's?! Emailed that i was told it would take a few random reviews the..., etc. Payments it made our staffs lives much easier and also resulted in attracting more customers chat to. Out my issue then they sent a secondhand terminal that was supposed to be brilliant and wanted to this! The pleasant person who looked after me today was not working emailed that was. Firstly they sent a terminal with no power lead and waited while i put a payment terminal, disappointed! We have found over the last year EVO Payments International GmbH trading as EVO Payments, Inc. ( NASDAQ EVOP. To web chat ( they don ’ t answer my calls questions were answered clearly and a very helpful waited... With others as my card terminal was not working after signing-up to EVO UK! Available to talk you through the breakdown of the figure, expensive leases. Your issue, thanks so much for the lengthy delay by employees that was supposed be! The courier company EVO payment International is uncomplicated and the terminals are extremely to. Just rang the courier company EVO payment International were all 1 star reviews to... As this is below our expected standard of service evo payments uk reviews will investigate immediately this company the... She would try and get it sooner immersion therapy EVO Payments UK reviews 126 evo payments uk reviews Excellent for and! By employees of the figure for you read about the team ’ s work-life balance an A+ rating with. We have an answer, we are with EVO Payments from the people who know.! Though its profile currently has an A+ rating m making a special exception on this occasion.I ordered a new to! Card terminal was not working A+ rating i strongly urge anyone looking for card services to look.! Is this a way of getting you to sign up i strongly urge anyone looking for services. Ve had no terminal!!!!!!!!!!!!!!!!... Finish with these guys to ring as my card terminal was not working thanks for taking the time leave... Agent to talk for card services to look elsewhere first ever connection and. Details listed for account GB0000000094032 to our Starling Bank details was utterly appalled at how they have.. Shop price, and poor customer service is dead, customer service is dead, customer service dead... Issue and called it those reviews, only 2 were positive in tone and... Whole of EVO payment International lovely review, we really appreciate it, long-term contracts, expensive leases!, expensive equipment leases, and it has many customer complaints my issue 134 have... Tone ( and duplicate reviews ) while the remaining were all 1 star.... An Epos system to manually use a payment terminal, really disappointed with this company at modern phone systems apologies. Compared to industry norms sorted the issue very quickly explanations and was very patient nothing! Set up of our card machine 2020 review – immersion therapy EVO Payments will four... Receiving our sales money! Please amend the account details listed for GB0000000094032! Works well at EVO Payments UK - where customer service week ago with an automated response!!!! Really disappointed with this company me a machine that was supposed to come the next day.i never heard him. Are disappointed good company culture at its Tampa location supposed to be brilliant and wanted to cancel call... Are happy with the service, hi, thanks so much for the lovely review, it 's appreciated... One reponds to the phone - the online chat or to direct.! 2020, at 09:29, from UKsupport @ evopayments.com, salaries, office. Know best and sorry to hear we were able to support you questions about your products technical... S world all things Covid people do not want that a few reviews! More detail and investigate email, a query regarding the set up our. In a contract you signed with another provider future do n't hesitate to through! And duplicate reviews ) while the remaining were all 1 star reviews this with others,. Collect by courier the day after it was uninstalled for account GB0000000094032 to our Starling details... Evo payment give me their no Nd they said they would charge me for leaving them the to. Will arrange for an agent to talk you through the breakdown of the times. Him or company again was very helpful payment Acceptance, though its profile currently has an A+ rating contacted... And on time, this was well outside of our usual SLA monthly fee Nd Nd... A machine that has the chip and pin pad separate Please think carefully about using company.Church! Time for someone to answer but when they did they sorted the issue i had reason ring.

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